Tickets
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
We do not collect personal information from visitors of our site.
When do we collect information?
We collect information from you when you place an order or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products.
- To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect your information?
An external PCI compliant payment gateway handles all Credit Card transactions.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Links to Other Web Sites
This web site contains links to other web sites. Please be aware that this privacy statement applies solely to information collected on this web site. We are not responsible for the privacy practices or the content of other web sites. We encourage our users to be aware when you are leaving this web site and read the privacy statements of each and every web site that collects personally identifiable information.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.
See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
- Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
Changes to this Privacy Statement
We reserve the right to amend, restate, modify or supplement this Privacy Statement at any time and from time to time. If we make a material change to this Privacy Statement, we will post notice of and information on our homepage and a link to the new policy. If such change materially alters the personally identifiable information we collect, the methods in which we use it, or the circumstances under which it may be disclosed, we will provide a method for you to opt out at that time. If you are concerned about how your information is used, you should check back at our web site periodically.
Choice/Opt-Out
If you do not want us to use your personal information to send you periodic messages and updates either in online and offline communications, please send an email to:
Data Quality/Access
AFrostyFest.com allows you to verify, change, update, or delete the information you may provide to us. If you would like to verify, change, update, or delete your personal information, please send an email to:
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur, we will notify you via email.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Questions or Concerns Regarding This Privacy Statement
If you have questions or concerns about this Privacy Statement or our privacy practices, or if you believe that we are not abiding by the terms of this Privacy Statement, please contact us:
Our postal address is:
Headless Horseman Hayrides and Haunted Houses
A Frosty Fest
778 Broadway Route 9W
Ulster Park, NY 12487
Tel: (845) 339-2666 ext. 11
A Frosty Fest is located at
Headless Horseman Hayrides and Haunted Attractions
778 Broadway, Route 9W
Ulster Park, NY 12487
Phone: (845) 339-2666 ext. 10
General E-mail:
Rain-out & Weather-related E-mail:
Questions? Send us a message:
Reservations Are Strongly Recommended. TO AVOID WAIT TIMES PLEASE ATTEND EARLY IN THE SEASON OR ON FRIDAY AND SUNDAY EVENINGS.
Friday - Starting at 6:00pm
Saturday - Starting at 4:30pm
Sunday - Starting at 4:30pm
Later times will be added as needed.
If questions please call (845) 339-2666 and dial ext. 10 or Contact Us
For all dates & hours or to buy tickets - Please use the Link Below
A Frosty Fest - Ticket Price is Per Person:
Online:
- Children under 12 months admitted free
- Children (under 12 years) = $26.90 + Tax
- Adult = $29.90 + Tax
On Site: Subject to Availability
- Children under 12 months admitted free
- Children (under 12 years) = $29.90 + Tax
- Adult = $32.90 + Tax
Placement of order(s) for ticket(s) indicates your acceptance of all Magic Moon Farm, Inc. & A Frosty Fest conditions, which include, but are not limited to:
NO REFUND POLICY
All tickets are NON-REFUNDABLE and cannot be changed or cancelled for any reason. NO REFUNDS will be given, in full or in part, for and not limited to: Acts of God; Pandemic; Terrorism; Inclement weather; snow; or any other circumstance beyond the control of Magic Moon Farm, Inc. d/b/a A Frosty Fest.
WEATHER
During hours of operation, in the unlikely event of a weather-related emergency such as severe storms, A Frosty Fest will close temporarily until the danger of inclement weather has passed. As soon as conditions permit safe operation these attractions will re-open if possible. We cannot control the weather and in the unlikely event that the weather forces Magic Moon Farm Inc. d/b/a/ Frosty Fest to close for the evening, all existing tickets can be rescheduled for a date during the remainder of our current season or select evenings the following year. All patrons acknowledge there are NO REFUNDS!
As Guest and Employee safety is our number one priority, there are certain weather circumstances that may cause Frosty Fest not to operate. As soon as closures are confirmed the website and Facebook will be updated with the current operating status. A Frosty Fest does not issue refunds. All existing tickets must be rescheduled for a date during the remainder of our current season or select evenings the following year.
The creative team at Headless Horseman Hayrides and Haunted Attractions; the #1 Haunted attraction in America now presents a new family fun holiday light spectacular that will prove to be unlike any other event in the country.
A Frosty Fest features a drive-thru display of holiday lights and animations with music, actors and animatronics, as well as your favorite characters, a magical comedy show, and much more!
Vehicle and passenger restrictions/requirements:
- All ticket holders must remain seated inside vehicle.
- All ticket holders must wear vehicle seat belt while attending this event.
- Animals are not allowed in the vehicles or on A Frosty Fest property unless a vested service animal.
- All vehicles are required to maintain a speed limit no faster than three miles per hour, as posted.
- No participant is allowed to ride in the bed of a truck.
- All Sports Utility Vehicles must keep rear hatch door closed.
- Motorcycles, limousines, bicycles, vehicles over nine feet tall, buses, scooters, or the like, are not allowed.
- No open top vehicles.
- Walking is not allowed on the Drive-Thru Trail.
- Vehicles are only allowed to stop on Drive-Thru Trail when instructed by traffic control personnel, or vehicle emergency for example a flat tire.
- Vehicle occupants are not allowed to photograph, videotape, record, or live stream the Drive-Thru Experience and Walk-Thru events.
- Guests cannot use parking field to park and consolidate into other vehicles.
- No ticket holder will drive a vehicle on A Frosty Fest's property while under the influence of alcohol or any type of narcotics or sedatives.
Located at:
Headless Horseman Hayrides and Haunted Attractions
778 Broadway, Route 9W
Ulster Park, NY 12487
Additional Photos by Erin Cesaro